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    • Privacy Policy

    Effective Date: November 7, 2025
    Last Updated: November 7, 2025

    Introduction

    Closets.Love (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.closets.love] or use our services.

    Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

    1. Information We Collect

    Personal Information You Provide

    We may collect personal information that you voluntarily provide to us when you:

    This information may include:

    Information Automatically Collected

    When you visit our website, we automatically collect certain information about your device, including:

    Cookies and Tracking Technologies

    We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience. See our detailed Cookie Policy below for more information.

    2. How We Use Your Information

    We use the information we collect to:

    3. How We Share Your Information

    We do not sell your personal information. We may share your information with:

    Service Providers

    Third-party vendors who perform services on our behalf:

    Customer Relationship Management (CRM):

    Email Marketing:

    Analytics and User Behavior:

    Payment Processing:

    Website Infrastructure:

    Other Service Providers:

    Business Transfers

    If Closets.Love is involved in a merger, acquisition, or sale of assets, your information may be transferred.

    Legal Requirements

    We may disclose your information when required to:

    With Your Consent

    We may share your information for other purposes with your explicit consent.

    4. Data Retention

    We retain your personal information only as long as necessary to:

    Specific Retention Periods:

    5. Your Privacy Rights

    Depending on your location, you may have the following rights:

    Access and Portability

    Correction

    Deletion

    Opt-Out

    California Residents (CCPA/CPRA)

    California residents have additional rights under the California Consumer Privacy Act, including:

    Other State Privacy Rights

    Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) may have similar rights under their respective state privacy laws.

    To exercise any of these rights, please contact us at privacy@closets.love.

    6. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information, including:

    However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    7. Cookie Policy

    What Are Cookies?

    Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

    Types of Cookies We Use

    Essential Cookies (Strictly Necessary)

    These cookies are necessary for the website to function properly. They enable core functionality such as:

    You cannot opt out of these cookies as they are required for the site to work.

    Performance and Analytics Cookies

    These cookies help us understand how visitors interact with our website by collecting anonymous information:

    Google Analytics

    Microsoft Clarity

    Functionality Cookies

    These cookies remember your preferences and choices:

    HubSpot

    Other functionality cookies:

    Marketing and Advertising Cookies

    These cookies track your browsing activity to deliver relevant advertisements:

    HubSpot Marketing Cookies

    Mailchimp

    Google Ads (if applicable)

    Facebook Pixel (if applicable)

    These cookies may track you across different websites.

    Third-Party Cookies

    Our website may include content from third-party services that set their own cookies:

    We do not control these third-party cookies. Please review their privacy policies for more information:

    Managing Your Cookie Preferences

    Browser Settings

    You can control and manage cookies through your browser settings:

    Opt-Out Tools

    You can opt out of specific tracking and analytics:

    Our Cookie Consent Tool

    When you first visit our website, you’ll see a cookie banner allowing you to:

    You can update your preferences at any time by clicking the “Cookie Settings” link in our website footer.

    Impact of Disabling Cookies

    If you disable cookies:

    Essential cookies cannot be disabled as they are necessary for the website to function.

    Cookie Duration

    Updates to Cookie Policy

    We may update our cookie practices. Check this policy regularly for changes. The “Last Updated” date at the top indicates when changes were made.

    8. Email Marketing and Communications

    Mailchimp Email Marketing

    We use Mailchimp to send marketing emails, newsletters, and promotional content. When you subscribe:

    HubSpot Marketing Automation

    We use HubSpot to manage customer communications and marketing automation:

    Your Communication Preferences

    You can manage your communication preferences by:

    9. Session Recording and Heatmaps

    Microsoft Clarity

    We use Microsoft Clarity to understand how users interact with our website through:

    Privacy Protections:

    This data helps us:

    10. Third-Party Websites

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

    Third-Party Service Privacy Policies:

    11. Children’s Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately at privacy@closets.love.

    12. Do Not Track Signals

    Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals. However, you can manage your cookie preferences through our cookie consent tool and browser settings, which provides similar functionality.

    13. International Data Transfers

    Your information may be transferred to and processed in the United States or other countries where our service providers operate, including:

    By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers, including:

    14. Data Processing Locations

    Your data may be processed and stored in the following locations:

    All service providers comply with applicable data protection regulations.

    15. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by:

    Your continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

    16. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy, Cookie Policy, or our data practices, please contact us:

    Closets.Love
    4365 South Lee Street, Unit E04
    Buford, Georgia 30518

    Email: privacy@closets.love
    Website: www.closets.love

    Response Time: We will respond to privacy requests within 30 days.

    To Exercise Your Rights:

    17. Georgia-Specific Provisions

    As a Georgia-based business, we comply with all applicable state privacy laws and regulations. Georgia residents have the right to request information about data collection practices and may exercise all rights outlined in this policy.

    18. Dispute Resolution

    Any disputes arising from this Privacy Policy will be resolved in accordance with Georgia law. You agree that any legal action related to this policy shall be filed in the appropriate court in Gwinnett County, Georgia.

    19. Data Subject Access Request Process

    To submit a data subject access request (DSAR):

    1. Email privacy@closets.love with your request
    2. Include your name, email address, and specific request type
    3. Provide verification of your identity
    4. We will respond within 30 days with the requested information or action taken

    Available Requests:

    Your Privacy Matters

    At Closets.Love, we are committed to transparency and protecting your personal information. This policy reflects our dedication to ethical data practices and your right to privacy.

    We use industry-leading tools (HubSpot, Google Analytics, Microsoft Clarity, and Mailchimp) to provide you with exceptional service while maintaining the highest standards of data protection.